Pet care

Our lovely team members are passionate about delivering great care to every client and patient, and endeavour to ensure that every hospitalised inpatient is treated with the utmost care and respect. 

Your pet’s progress will be regularly monitored by our veterinary team, and our veterinary nurses will be on hand to soothe and reassure your pet so that they feel relaxed and comfortable. 

Our referrals team is made up of certificate holders, advanced practitioners and registered veterinary nurses, and is supported by our team of trainees. 

We’re mainly based at our veterinary hospital in Worcester, which provides 24/7 emergency support.

​Inpatients can be monitored closely through the night if needed, medication can be administered at any time and anxious patients can be attended to immediately.

We have separate cat and dog wards, which are located on different floors to ensure your pet feels safe and secure.

All of our kennels are rigorously cleaned between patients, ensuring effective infection control.

We also have isolation kennels, located away from the main dog and cat wards to prevent the spread of potentially infectious diseases, and have strict animal handling protocols in place.